CDI Program Startup

What differentiates our CDI programs? Your providers will have a vested interest in documentation accuracy/specificity and not see you as an annoyance to be avoided. We educate with relevant discussion and not canned lecture making the CDI effort a true partnership.

Starting an adult or pediatric CDI program can be a daunting task especially for a specialty or Children's Hospital. You need a partner with both wide and deep experience in the CDI space that can put a proven operational framework in place quickly while rolling out CDI education by medical specialty to providers, CDI specialists and coders alike. One of the key elements of success will be recruiting the right CDI specialists and generating a sense of urgency in physicians through relevant adult or pediatric CDI education. SMRT Doc has implemented adult and pediatric CDI programs at health systems nationwide. Let us guide you through the startup pitfalls and create a CDI strategy that will enhance both your peer comparisons and your revenue cycle.

  • -|  CDIS Education - This clinically focused education forms the foundation of the CDI toolkit and helps to turn clinical professionals into CDI specialists.

  • -|  CDI Operational and Reconciliation Processes - We outline formal reconciliation, assignment, query/clarification, response and compliance procedures establishing the new department with a workflow and metrics.

  • -|  Coder Education and Feedback Loops - Coders are given a primer on the pathophysiology concepts and terminology they see frequently documented giving them the ability to translate this lexicon into coding. This also helps them formulate queries that are more readily understood by clinicians.

  • -|  Physician Advisor Guidance - Learn how to use effective techniques for physician engagement and build efficient query/clarification response mechanisms.

  • -|  Specialty Specific Provider Education - Each specialty receives tailored content for the diagnoses and procedures that represent their practice. Your providers will understand why they should care about their accuracy and specificity, what difference it makes, and how they can accomplish this goal.

  • -|  CDI Education Deliverables - These items include pocket cards called SMRT Cards and Powerpoint files from the education presentations.